Santa Monica Office 1260 15th Street, Suite 812 Santa Monica, CA 90404 310.393.8233

Simi Valley Office 2045 Royal Avenue, Suite 205 Simi Valley, CA 93065 P: 805.520.9585

Paul M. Austin, DMD, MPH - Orthodontist

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For New Patients

for-new-patients Your First Visit

During your first visit to Dr. Austin's office, diagnostic records are made to determine the best course of treatment. Complete diagnostic records typically include a medical/dental history, clinical examination, plaster study models of your teeth, photos of the patient's face and teeth, and digital X-rays. This information is used to develop a custom treatment plan for each patient. These records are also helpful in tracking the progress of your treatment as the teeth move under orthodontic care.

Consultation

As a new patient to our office, the purpose of your first visit is get to know you, answer your questions, and explain your orthodontic needs. Following are some of the questions that will be answered during Dr. Austin’s orthodontic examination: 

  • Do you need orthodontic care?
  • How long is expected treatment? 
  • What are the approximate costs for your care?
  • How will your dental insurance help?What payment options are available?
If you are not currently in need of orthodontic care, the doctor will suggest that we see you again for a simple follow up examination in future months. We will automatically send you a reminder card as the suggested date approaches.

The doctor will begin with orthodontic diagnostic records. These records are done at no cost to you unless you need a copy for yourself. These records consist of:

 - Impressions of your teeth so that a set of plaster study models can be made. 
 - Intra-oral & Extra-oral Photographs of your teeth and smile. 
 - Digital Orthodontic Radiographs (75% less radiation - it's like taking a long walk on a sunny day).

Dr. Austin will review your radiographs and models to confirm his examination findings. He will develop a complete diagnostic work-up and treatment plan to fit your specific needs. If needed, a consultation may be held to further answer your questions and explain the following: 

                · Diagnostic findings · Proposed treatment plan
                     · Estimated treatment time · Costs · Terms

Our goal is to provide you with quality personalized care. We look forward to discussing your orthodontic needs!


Patient Forms

Please take a minute to print and fill out these patient information forms before your first appointment:

» Medical History Form (Child)

» Medical History Form (Adult)

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Regular Appointments

Your first big appointment (when you get your appliances, braces, expanders, etc. bonded) usually takes from one to two hours. You'll then see us at regular intervals of 4 to 8 weeks apart for adjustments, which takes 20 to 40 minutes. Our regular office hours are Mon. 9-6pm, Wed. 8-5pm, Thurs. 7:30-4:30pm and Fri. 7:30-2:30pm. Summer times are different. Patients are seen by appointment only. We make every effort to be on time for our patients and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us at least 24 hours in advance. Cancel only if it is an emergency. It is difficult to reschedule since most appointments are made 4 to 8 weeks in advance. 

Payment & Office Policies

Cost

The cost of treatment depends on the severity of the patient's problem. You will be able to discuss fees and payment options before treatment begins. We have payment plans to suit different budgets, including a no-down-payment option. We also accept assignment from most insurance plans and we will file the necessary papers to your insurance company. We work hard to make your orthodontics affordable.

Fees

In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established this financial policy:
  • If full payment is made at the onset of treatment, we will offer a fee discount. (If you have insurance, we will offer a discount for payment of your portion of the fee that will not be covered by insurance.)
  • To fit your individual needs, financial arrangements can be made to extend your payments over a period of several months.
  • For your convenience, we accept payment by VISA, MASTERCARD, AMERICAN EXPRESS, CASH or CHECK.
  • In cases of serious delinquency, treatment will be discontinued, although we will make every effort to accommodate patients with temporary difficulties.
Insurance

If you have insurance, we will help you to determine the coverage you have available. We ask that you assign your insurance benefit to us. The balance will be arranged for you to pay (see above). Professional care is provided to you, our patient, and not to an insurance company. Thus, the insurance company is responsible to the patient and the patient is responsible to the doctor. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.